Millbury Self Storage 147 Providence Street Millbury, MA 01527 (508) 925-7554
Facility Reviews Summary
7 Reviews
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Customer Reviews of this Facility

Stephen M Lewis 11/20/21
Recommend: No
Very displeased
I have been a customer of Millbury Self Storage for four or five years. i have never had an issue except one time my credit card information was compromised and a payment was missed. Just over the last two weeks I forgot to pay the bill, my fault but when I went over there I have a red lock so I cannot access my unit and something needed, 23.00 dollar charge, 10.00 phone payment fee. I was able to get the fee waived because I had some type of waiver. i asked if I could change my payment date to mid-month no this company does not do that, the phone system is terrible, there is no one over at the facility to help you as they had under old owenrship, the gates don't work half the time. Overall I am very displeased with the new ownership they are a typical company of today's world. To hell with the customers needs its all about what is good for us. Heaven forbid I want to pay mid month because it works for ME, THE CUSTOMER and it may be a small inconvenience for them. 09/29/21
Recommend: Yes
Manager Response on September 29, 2021:
Thank you for your 5-star review! We would love to hear how we earned it. Happy storing! -Management

Anonymous 01/18/21
Recommend: Yes
Not At This Time
So far this new management is lacking. I have requested information both by phone and e-mail and have not received a response.

john parsekian 02/19/17
Recommend: Yes
the most clean,covenient and secure storage facility on the planet

Not required, but appreciated 09/27/16
Recommend: Yes
Not required, but appreciated
Not required, but appreciated

Anonymous 09/27/16
Recommend: Yes

Anonymous 10/05/15
Recommend: Yes